Privacy policy

Privacy Policy

This Privacy Policy describes how bbbeni.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

Device information

  • Examples collected: browser version, IP address, time zone, cookie data, viewed products or pages, search terms, and site interaction data.

  • Purpose: to accurately load the Site and analyze usage to improve our services.

  • Source: automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: shared with our processor Shopify.

Order information

  • Examples collected: name, billing and shipping addresses, payment details (e.g. credit card numbers), email, and phone number.

  • Purpose: to process transactions, arrange shipping, provide invoices/order confirmations, communicate, screen for fraud, and (if opted in) send marketing communications.

  • Source: provided directly by you.

  • Disclosure: shared with our processor Shopify.

Customer support information

  • Purpose: to provide support.

  • Source: provided by you.

Sharing Personal Information

We share your Personal Information with service providers to help fulfill our services and contracts. For example:

Behavioural Advertising

We use Personal Information to serve targeted ads or marketing communications:

To opt out of targeted advertising:

Using Personal Information

We use your Personal Information to:

  • Provide, sell, and deliver products

  • Process payments

  • Fulfill orders

  • Communicate with you

  • Offer new products or promotional offers

Lawful Basis (GDPR)

If you are an EEA resident, we process your information under the following lawful bases:

  • Consent

  • Contract performance

  • Legal obligations

  • Protection of vital interests

  • Public interest tasks

  • Legitimate interests not overridden by your rights

Retention

We retain your Personal Information for our records unless you request deletion. See the ‘Your Rights’ section below.

Automated Decision-Making

If you are an EEA resident, you may object to decisions based solely on automated processing.

  • Shopify uses limited automation to prevent fraud, such as temporary IP and credit card denylisting.

Your Rights

GDPR

If you are an EEA resident, you may:

  • Access your Personal Information

  • Port your data to another service

  • Request correction, update, or erasure

Data is initially processed in Ireland and transferred to Canada and the U.S. Learn more: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA

If you are a California resident, you may:

  • Access or request deletion of your Personal Information

  • Designate an authorized agent to act on your behalf

Cookies

We use cookies to enhance your experience, store cart items, and analyze usage. Types include:

  • Functional

  • Performance

  • Advertising

  • Social Media/Content

You can control cookie preferences in your browser settings or visit www.allaboutcookies.org.

Examples:

  • Necessary: _secure_session_id, cart, checkout_token

  • Analytics: _shopify_y, _s, _landing_page

Cookies may be session- or persistent-based and typically expire between 30 minutes and 2 years.

Blocking cookies may impact user experience. For targeted ad settings, refer to the Behavioural Advertising section.

Do Not Track

We do not change our data practices when a "Do Not Track" signal is received due to lack of industry standards.

SMS Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (including order updates, abandoned checkout reminders), marketing offers, and transactional messages such as review requests.

Opt-in data and consent for text messaging will not be shared with any third parties, except with our messaging partners, solely to enable and operate our text messaging program.

Our website uses cookies to track cart items, including when a checkout is abandoned. This helps us determine when to send cart reminder messages via SMS.

Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

Contact

For questions, feedback, or privacy concerns: Email: hello@bbbeni.com

Last updated: 07.06.2024

If unsatisfied with our response, you may lodge a complaint with your local data authority or the OAIC: https://www.oaic.gov.au/privacy/privacy-complaints